Privacy Policy

Who we are

www.euphoriarideworks.com

Effective date: July 15, 2021

www.euphoriarideworks.com (the “Site”, “us”, “we” or “our”) is owned and operated by Euphoria Rideworks, and is committed to respecting your privacy. Euphoria Rideworks is the data controller and can be contacted at:

(604) 966-0707

4-1212 Alpha Lake Road, Whistler, BC V8E 0R5

info@euphoriarideworks.com

PURPOSE

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

CONSENT

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy.

gdpr

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

legal basis for processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract, Euphoria Rideworks will be unable to sell products to the user.

personal data we collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

data collected automatically

When you visit and use our Site, we may automatically collect the following information:

IP address;
Location; and
Clicked links.

data collected in a non-automatic way

We may also collect the following data when you perform certain functions on our Site:

First and last name;
Login credentials
Email address(es);
Phone number(s);
Address(es);
Payment information;
Birthdate;
Gender; and
Auto fill data.

This data may be collected using the following methods:

Creating an account.
Subscribing to a newsletter email.

HOW WE USE PERSONAL data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We ill not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Statistics on website usage and conducting market research and analysis.

The data we collect when the user performs certain functions may be used for the following purposes:

Payment for services for the purchases you have made or authorized;
Provide customer service;
Carry out sales and marketing activities that may be of interest to you;
Provide important information about the products you are using, including critical updates;
Communication via email newsletter.

EMAILS

We use customized links or similar technologies in our email messages to track whether you open an email and the email links that you click. We may associate that information with your personal information in order to provide you more focused email communications or product information. Each email communication includes an unsubscribe link allowing you to stop delivery of that type of communication.

WHO WE SHARE PERSONAL DATA WITH

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in the Privacy Policy.

Other Disclosures

We hire or use other companies to provide services on our behalf, such as website hosting, packaging, shipping, professional services, marketing and sales communications and other services. We will only provide those companies the personal information they need to deliver the service. The third parties are required to protect the personal information and to only use the personal information to perform the services for us.

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

HOW LONG WE STORE PERSONAL DATA

User data will be stored until the purpose the data was collected for has been achieved, and only as long as we have a valid legal reason to do so, which includes providing you with the services you have requested, meeting our legal and regulatory obligations, resolving disputes and enforcing our agreements.

You will be notified if your data is kept for longer than this period. When we no longer need to use personal information, we will delete it from our systems and records or take steps to anonymize the data unless we need to keep it longer to comply with a legal or regulatory obligation.

HOW WE PROTECT YOUR PERSONAL DATA

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

YOUR RIGHTS AS A USER

Under the GDPR, you have the following rights:

Right to be informed;
Right of access;
Right to rectification;
Right to erasure;
Right to restrict processing;
Right to data portability; and
Right to object.

CHILDREN

This website is a general audience site, and we do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer. Furthermore, we may restrict entries to any contests, sweepstakes or promotions to entrants who are at least 18 years of age.

HOW TO ACCESS, MODIFY, DELETE OR CHALLENGE THE DATA COLLECTED

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Rebecca Wood Barrett

hello@euphoriarideworks.com

(604)966-0707

4-1212 Alpha Lake Road

DO NOT TRACK NOTICE

Do Not Track (“DNT”) is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

HOW TO OPT-OUT OF DATA COLLECTION, USE OR DISCLOSURE

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

Users can opt-out of marketing emails by clicking on Unsubscribe at the bottom of the email newsletters.

SECURITY OF YOUR CREDIT CARD DATA

We use a third-party payment management company (“PayPal Checkout”) in order to process credit card transactions. You can read more about PayPal Checkout by clicking here. The payment data is not retained or stored by us.

COOKIE POLICY

The website collects technical information about your visit. This can include information such as the name of the Internet Service Provider (ISP) and the Internet Protocol (IP) address through which you access the Internet; the type of operating system you are using, the date and time you accessed the site; the pages that you access while at the site, your manner of connecting to the Internet, the Internet address of the website from which you linked directly to our website, other information about your geographic location, and the domain name of your Internet service provider.

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.;

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

a. Monitor user preferences to tailor advertisements around their interests.

social media

Any information, communications, or material of any type or nature that you submit to our website or through our services (including, but not limited to, any website contained on a social media platform or website such as Facebook or Twitter) by email, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of any social media platform or website and are therefore not responsible for any content or submissions contained on such sites and platforms. Your use of these features is fully at your own risk.

comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complain with a supervisory authority by contacting the privacy officer.

contact information

If you have any questions, concerns or complaints, you can contact our privacy officer, Rebecca Wood Barrett, at: